What is Monrovia Transit?

Monrovia Transit is GoMonrovia’s transportation option for seniors (age 62+) and passengers with disabilities. Each shuttle van is clearly marked with the Monrovia Transit logo and features an ADA-approved wheelchair lift. Our shuttles do not follow a fixed route or schedule. Similar to an airport shuttle, passengers may share a ride with other passengers and make a few stops before reaching their destination.

All eligible first-time passengers wishing to use this service will need to complete a short, one-time application to register.

Contact: Sophia Sousa at (626) 932-5512, gomonrovia@monroviaca.gov.

Eligibility

For passengers with disabilities

• Passenger must be 18 years or older, or accompanied by an adult.
• Passenger must have a disability and provide current proof of disability eligibility.

For senior passengers

• Passenger must provide a government-issued ID demonstrating they are 62 years of age or older.

Registration

Complete the application, sign the waiver, and return to the Department of Public Works with documentation showing eligibility. The application document lists examples of eligibility documentation.

• Monrovia Transit Application – English
• Solicitud Para El Tránsito de Monrovia – Español

Submit application and eligibility documentation by:

• Returning application documents in person or by mail to: 600 S. Mountain Avenue, Monrovia, CA 91016.
• Scanning and emailing application documents to gomonrovia@monroviaca.gov

Fare

• Monrovia Transit rides cost $0.50 each way.
• Passengers’ aides (must be age 16+) and children under age 2 ride for free.
• Passengers must pay with exact change at the time of boarding.
• Passengers who book a ride with Lyft do not need to pay at the time of boarding. Their fare will be deducted automatically from the method of payment linked to their Lyft account.

Hours of Operation

• Sunday through Thursday: 7:00 a.m. to 10:00 p.m.
• Friday through Saturday: 7:00 a.m. to 1:00 a.m.
• 365 days a year, including holidays.

*Prior to February 10, 2025, Monrovia Transit will continue operating 24/7/365.

Service Area

Ride anywhere within:

• Cities of Monrovia and Bradbury
• Unincorporated parts of Los Angeles County adjacent to Monrovia and Bradbury
• Duarte Line 861 Bus Stop at Mountain Vista Plaza (near Target)
• Additional pre-approved facilities in Arcadia and Duarte

Click here to view the list of approved medical locations in Arcadia and Duarte.

Reservation Policy

By Phone

Book your ride by calling the dedicated Monrovia Transit number (626) 358-3538:

• Book rides to medical appointments up to 30 days in advance
• Book all other rides up to two days in advance.
• Book same-day rides depending on service availability.

Through the Lyft App

• Book rides on-demand using the Lyft app.
• Booking through Lyft does not support scheduling trips in advance.

How Do I Schedule A Trip?

By Phone

Call (626) 358-3538 and provide the operator the following information:

• Your name and telephone number.
• Your pick-up time and location.
• Your drop-off time and location.
• Your return trip time and location.
• Any special needs you may have (e.g. you’re accompanied by an aide or you’re in a wheelchair).

If you need to cancel, please be courteous of other passengers and call Monrovia Transit at least an hour before your trip.

Through the Lyft App

• Open the Lyft app and input your desired location.
• Make sure your start and end destinations are within the Monrovia Transit service area.
• If you are a registered Monrovia Transit rider, you will automatically see an option for Monrovia Transit, listed as “Mon Transit”. Select that option, and Lyft will dispatch a Monrovia Transit vehicle your way!

Click the link below for detailed instructions with pictures.

Instructions for Using Monrovia Transit on Lyft

Policies and Code of Conduct

For a detailed outline of Monrovia Transit policies and code of conduct, click the links below:

Policies and Code of Conduct (English)

Políticas de Monrovia Transit y código de conducta (Español)

Questions?

If you have any questions, please contact Sophia Sousa, Management Analyst, at (626) 932-5512 or gomonrovia@monroviaca.gov

FAQ’s

Who can ride Monrovia Transit?

• Senior passengers (62+) are able to book rides through Monrovia Transit. Monrovia Transit abides by Metro’s guidelines for senior qualifications.
• Passengers with disabilities. All passengers must be 18 years or older OR accompanied by an adult.

What documents count as proof of eligibility or senior rider?

• Disability Eligibility – DMV Disabled Person ID, Disabled Veterans Identification Card, Proof of Social Security Insurance/Social Security Disability Insurance Benefits, LA County Access Card, or Letter from Medical Professional recommending the use of ADA accessible vehicle
• Senior Rider – Government-issued ID indicating the holder is 62 years of age or older.

How do I get approved for Monrovia Transit?

• Free one-time application process. Applications must be completed and approved.
• Complete an application and submit proper documentation to Sophia Sousa at Public Works; you may call her at (626) 932-5512 or email gomonrovia@monroviaca.gov.
• A staff member will review the application and determine eligibility.
• Once approved, a staff member will contact the applicant and add them to the approved rider list.

I thought Monrovia Transit was the City’s dial-a-ride program. Is that going to end because of the ride-hailing service on Lyft?

• No! Monrovia Transit will continue to offer on-demand transportation services with wheelchair-accessible vehicles to passengers with disabilities within the City of Monrovia. Moving forward, passengers will have two ways to request a ride on Monrovia Transit:
  o By calling (626) 358-3538; or
  o Through the Lyft app.

I am already an approved Monrovia Transit rider. Do I need to submit an additional application in order to request rides on Monrovia Transit through Lyft?

• No! You will not need to submit a new application; however, you will need to make sure the contact number we have on file is the same number as the cellphone number used to create your Lyft account. If this is not the case, or if you are unsure, call us! We will verify and/or update your contact number for you.

BUS LINES

Need to catch the bus? We’ll get you headed in the right direction
Buses in our area are operated by Foothill Transit.

Foothill Transit Line 270

North / South via Primrose Avenue / Myrtle Avenue / Peck Road

Line 270 serves Monrovia, Irwindale, and El Monte. Destinations include Old Town Monrovia, Station Square, Peck Road Park, Norwood Library, and the Rio Hondo Bike Path.

Foothill Transit Line 187

East / West via Huntington Drive

Line 187 serves Pasadena, Arcadia, Duarte, and Azusa. Visit one of the many popular destinations located along line 187 such as Citrus College, Duarte Bike Trail, Old Town Monrovia, Westfield Santa Anita, Pasadena City College, Old Town Pasadena and Pasadena Museum of California Art.

FOOTHILL TRANSIT TIPS FOR TRANSFERS